Practices we operate
A day at the practice
The Flow
- Appointment
- Coverage
- Visit note
- Patient app
- Claim
- Supplies
- Care gaps
- Report
- 07:40Clinics agent
Caller
Agent
Transcribing
CallerAgentAppointment created09:20 · sick visit - 08:15CredentialingMaria Reyes Aetna · Open PPOactiveCopay$25Deductible$500 / $1,500
- 09:20ScribeClinicianHi Maria. What brings you in today?ParentShe started coughing last night. No fever that we noticed.ClinicianAny trouble breathing, or pain when she swallows?ParentClinicianSCough since last night, mild odynophagia, reduced intake. Denies fever.OPharynx erythematous, no exudate. Lungs clear. Afebrile.AAcute pharyngitis, likely viral. J06.9.PSupportive care, fluids. Return if fever or worsening.ICD-10 · J06.9CPT · 99213ready to sign
- 09:40Bishop App
Bishop · Maria Reyes
Today's visit: a mild throat infection. Rest and fluids. Dr. Syal wants to see Maria again on the 14th.PDFCare plan · Maria Reyes2 pages · from today's visitShould she stay home tomorrow?One more day is best. I have set a reminder for the follow-up.Follow-up · 14 Oct · 10:00addedMessage Bishop… - 09:45RCM
- Coded09:31
- Scrubbed09:33
- Submitted09:45
- AdjudicatedAetna
- Paid$142.00
StatussubmittedacceptedAlso this morning
Claim 8839 CO-16deniedappealedToAetna Appeals · J. Leecorrected claim attachedappeal filed - 11:00Supply chainDTaP vaccine8 doses · below par · reorder placedRapid strep tests62 · okNitrile gloves, M14 boxes · ok
- 17:00Guardian Agent82%HEDIS W15 well-child24care gaps open3HCC suspects
Open care gaps
Maria ReyesW15 · well-child visit dueJordan LeeHPV · dose 2 overdue - 18:00Rook Agent31calls answered18claims out9 hstaff time saved3need a personRevenue$148.2k ▲ 6.2%Costs$92.4k ▼ 3.1%Margin37.7% ▲ 4.8 ptsDenial rate3.1% ▼ 1.2 pts
What we build
One record. Twelve products.
Human flourishing, made economically inevitable.
A hospital survives on sickness. A clinic survives by keeping people well. We build the AI from inside the clinic, until the right care is also the cheapest care.
Independence OS